I get a window asking me to pick an Adobe Reader from my Applications folder and when I click the Reader the Safari window for that link just stays blank. Sometimes I can read a pdf document but whenever I'm at any State of Connecticut website where I click something like this:

I was having trouble with it some months ago so I trashed the folder with Adobe in it and downloaded a new version of the free reader. You now know how to update, repair, or re-install Adobe Reader/Acrobat.How do I get Adobe Reader to work again on my eMac? How do I uninstall and reinstall programs like Adobe? If you're still having printing problems after completing the recommended steps, check out Troubleshooting printing in Windows for further help. When done, log back in to your QuickBooks Online company, then try to print.

To reinstall Acrobat Professional, use the DVD or the installation download you received from Adobe. Don't uninstall Acrobat Professional unless you have the DVD or the installation download and product key/serial number from Adobe to reinstall it with, unless you're planning to install and use Adobe Reader instead. Note: Acrobat Professional is not a free program like Adobe Reader.

Tip: If repairing Adobe Reader doesn't fix the problem, it may be necessary to uninstall and reinstall Adobe Reader.

Log back in to QuickBooks Online, then try to print.

When the process is complete, select Finish.

Select Acrobat or Adobe Reader, then Uninstall/Change.

Select the Start button at the bottom left of your screen.

Close Acrobat/Reader and all open web browser windows.

If you've updated to the latest version of Adobe Reader/Acrobat and it hasn’t fixed the problem, you'll need to repair your Adobe installation. How to update Adobe Reader/AcrobatĬheck the Adobe website for detailed instructions. The program will check for a new version when you launch either Acrobat or Reader as an application, and will prompt you to install a new version when it's available. For help printing in Mac OS X, see Troubleshoot printing issues in Safari.Īutomatic updates for Adobe Acrobat and Adobe ReaderĪdobe Acrobat and Adobe Reader will automatically detect if a new version of the software is available. Note: This article discusses printing in Windows. Updating, repairing, or re-installing your Adobe Reader/Acrobat is simple and can be accomplished by following a few simple steps. Most printing problems in QuickBooks Online can be resolved by updating Adobe Reader/Acrobat to the latest version or by repairing your Adobe installation.

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